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Country Director – Mozambique


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Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1,000 NGOs operating in 16 of the world’s most insecure countries.

INSO is headquartered in The Hague, Netherlands- the international city of peace and justice.

INSO Mozambique

Mozambique is one of INSO’s newest platforms. The conflict in northern Mozambique contributes to regional insecurity and a growing humanitarian crisis. The INSO Country Office is in the capital, Maputo. We cover the northern region with a field office in Pemba. A second field office will open in 2023 in Nampula. The platform launched in 2022 and supports 54 NGOs. Working with INSO Mozambique, you will directly support humanitarian efforts through advice and analysis that helps partners to stay safe.

Job Summary

As the Country Director, you will provide direct leadership, coordination, representation, supervision, and management to all staff and services of the Country Office and set the strategic framework. You will possess solid program and HR management skills and are a confident leader, communicator, consensus-builder and networker. You will also combine keen intellect and analytical skills.

The Country Director is based in Maputo, Mozambique and report to the Regional Director- Central Africa.

Main Duties and Responsibilities:

Program strategy and management

  • Manage the Country Office team, including direct supervision of senior management and oversight of the program, operations, and finance teams.
  • Provide dedicated, effective leadership across the program and ensure cohesion across all functions.
  • Develop overall strategy and annual planning.
  • Steward INSO resources effectively in full compliance with internal and donor policies.
  • Liaise with Regional Director and HQ technical referents of each department.
  • Responsible for the safety and security of the staff, program and assets.

Representation and synergies

  • Maintain and build the reputation of the organisation.
  • Effectively represent and protect INSO’s principles of independence, impartiality, and neutrality; promote INSO as an integral member of the humanitarian community.
  • Maintain donor engagement and track country-specific funding opportunities.
  • Ensure compliance with donor regulations and produce high-quality, compelling donor proposals and reports that underscore INSO’s impact.
  • Engage with third parties, including local government, the UN, diplomatic missions, and military forces.
  • Participate in external coordination activities related to safety, security, coordination and access.

Program support and monitoring

  • Oversee the delivery of INSO services, ensuring that program targets and objectives are met and quality is maintained.
  • Deliver strategic analysis to senior humanitarian leadership.
  • Lead crisis management support to NGO partners or the NGO community during critical incidents.

Mandatory Requirements


  • Master’s Degree-level of education or equivalent work experience.
  • English fluency required; Portuguese fluency desired.
  • 3-5 years relevant work experience as an NGO Country Director or equivalent senior management experience in conflict/post-conflict contexts.
  • Experience with project development and management, donor liaison, reporting and compliance.
  • Proven analytical skills.
  • Solid understanding of principles and practices in broad humanitarian action, NGO safety and risk management, humanitarian access, and civil-military coordination.
  • Excellent networking, diplomatic, and representative communication skills.

Nice to Have:

  • Recent experience in Mozambique.
  • Direct experience/involvement in a crisis management role.
  • Experience in an interagency role.
  • Detailed understanding of INSO mandate and services.
  • Previous INSO experience (as a team member, member of INSO’s country advisory board or as a beneficiary).

Personal Attributes

  • Ability to identify issues and find a resolution.
  • Excellent communication, organizational and managerial skills.
  • Strong work ethic and capacity to take responsibility for your actions.
  • Ability to work under pressure.
  • Confidentiality, integrity and an ability to sense conflicts-of-interest.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions:

Twelve-month contract, 4 calendar days annual leave per month and 7 days of R&R every 3 months with €1000 R&R allowance each cycle, global medical coverage (excluding USA), and AD&D coverage.

Source: Relief Web


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